Payments & Delivery
How to place an order?
1. Choose between Rav drum, Handpan or a Custom Handpan under the sculptor page
2. Select a hardcase or a softcase to go along with your pan
3. Type in your Shipping Address. Make sure to include your phone number so delivery will be convenient and smooth.
We ship anywhere around the world. Standard shipping via EMS takes 11-18 days. If you want to receive the instrument faster, you can choose DHL shipping (5-7 days).
The waiting time for your order depends on whether we have the tuning you ordered in stock.
For the tunings that are in stock it's about 3-4 weeks, while for custom scale or Rav drums that aren't in stock it's about 4-8 weeks long after placing the order.
The waiting time is approximate and can significantly change due to circumstances.
Customs clearance fee and other taxes
You may have to pay the customs clearance fee when your order comes. Please check your country's import policy to find out the amount of the fee and the other taxes.